2.1 “Personal information” means any information that relates to an individual, which directly or indirectly, in combination with other information available or likely to be available with us, is capable of identifying such individual. Such information may include information such as your mobile telephone number, email address, residential address, nationality, photo, employee ID number, tax identification number, Aadhaar number, personal identification proof (Driving License and/or passport), PAN number etc.
2.2 “Sensitive Personal Information” means any Personal Information of an individual, which consists of information relating to financial information such as bank account, credit card, debit card or other payment instrument details; and subject to the nature of the transaction and where permitted for diversity and monitoring purposes, we may collect information concerning your gender, information about your employment or marital status or personal characteristics, such as whether you are employed, place of work, and the number of days you work in a month etc.;
2.3 However, information freely available or accessible in public domain is not treated as Sensitive Personal Information. As a matter of principle, we do not collect certain special categories of Personal Information about you (such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, information about your health or any genetic and biometric information).
2.4 Depending on who you are (e.g., a merchant, customer, cardholder, consumer, supplier or business partner) and how you interact with us (e.g., through Website, Platform, telephone, IVR, online or offline), we may collect, use, receive, store, analyze, combine, transfer or otherwise process different categories of your Personal Information (including Sensitive Personal Information) whether directly:-